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      <p begin="00:00:11.03" end="00:00:15.12" style="1">                                      
         >> Look, people, I know that we've been<br/>
         trying to increase student retention here.                                                                                                           
       </p>
      <p begin="00:00:15.12" end="00:00:16.35" style="1">                                      
         I understand that.                                                                                                           
       </p>
      <p begin="00:00:16.35" end="00:00:18.18" style="1">                                      
         But did you ever consider<br/>
         for just one moment                                                                                                           
       </p>
      <p begin="00:00:18.18" end="00:00:20.44" style="1">                                      
         that those students<br/>
         that leave the university                                                                                                           
       </p>
      <p begin="00:00:20.44" end="00:00:22.20" style="1">                                      
         shouldn't be here<br/>
         in the first place?                                                                                                           
       </p>
      <p begin="00:00:22.20" end="00:00:25.48" style="1">                                      
         I mean, if enrollment drops<br/>
         because we lose a few marginal students,                                                                                                           
       </p>
      <p begin="00:00:25.48" end="00:00:28.87" style="1">                                      
         hey, I'm gonna be honest with you --<br/>
         I think that's a desirable outcome.                                                                                                           
       </p>
      <p begin="00:00:28.87" end="00:00:34.08" style="1">                                      
         I mean, why in the world should we<br/>
         waste limited resources on students                                                                                                           
       </p>
      <p begin="00:00:34.08" end="00:00:35.40" style="1">                                      
         that aren't gonna<br/>
         benefit, anyway?                                                                                                           
       </p>
      <p begin="00:00:35.40" end="00:00:37.01" style="1">                                      
         >> I can't believe<br/>
         I'm hearing this.                                                                                                           
       </p>
      <p begin="00:00:37.01" end="00:00:39.06" style="1">                                      
         Now, we've been working<br/>
         for three months here                                                                                                           
       </p>
      <p begin="00:00:39.06" end="00:00:42.61" style="1">                                      
         on what I thought was a common<br/>
         goal here -- student retention.                                                                                                           
       </p>
      <p begin="00:00:42.61" end="00:00:44.68" style="1">                                      
         I thought we were all coming<br/>
         from the same place.                                                                                                           
       </p>
      <p begin="00:00:44.68" end="00:00:47.63" style="1">                                      
         Improving programs so the<br/>
         students can stay in school.                                                                                                           
       </p>
      <p begin="00:00:47.63" end="00:00:48.83" style="1">                                      
         Where are you coming from, Dale?                                                                                                           
       </p>
      <p begin="00:00:48.83" end="00:00:50.83" style="1">                                      
         >> Hey, look, I saw<br/>
         the budget this morning,                                                                                                           
       </p>
      <p begin="00:00:50.83" end="00:00:53.35" style="1">                                      
         and I've got to tell you,<br/>
         Sean, it's pretty darn grim.                                                                                                           
       </p>
      <p begin="00:00:53.35" end="00:00:56.50" style="1">                                      
         We've come up with all these schemes<br/>
         on how to increase student retention --                                                                                                           
       </p>
      <p begin="00:00:56.50" end="00:00:59.46" style="1">                                      
         ongoing orientation,<br/>
         increase the library hours,                                                                                                           
       </p>
      <p begin="00:00:59.46" end="00:01:02.29" style="1">                                      
         the cafeteria hours,<br/>
         and al these great programs.                                                                                                           
       </p>
      <p begin="00:01:02.29" end="00:01:04.09" style="1">                                      
         I put a pencil to it.<br/>
         You know why?                                                                                                           
       </p>
      <p begin="00:01:04.09" end="00:01:07.24" style="1">                                      
         We're $200,000 over last year's budget.                                                                                                           
       </p>
      <p begin="00:01:07.24" end="00:01:07.83" style="1">                                      
         >> Wow.                                                                                                           
       </p>
      <p begin="00:01:07.83" end="00:01:09.33" style="1">                                      
         That's a chunk.<br/>
         >> I'll tell you it is.                                                                                                           
       </p>
      <p begin="00:01:09.33" end="00:01:13.98" style="1">                                      
         And I'll tell you something else --<br/>
         we're gonna get 5% less from the legislature, too.                                                                                                           
       </p>
      <p begin="00:01:13.98" end="00:01:15.57" style="1">                                      
         Now, here's what I'm thinking.                                                                                                           
       </p>
      <p begin="00:01:15.57" end="00:01:20.05" style="1">                                      
         Maybe we ought to re-think the whole thing<br/>
         and downsize the entire operation.                                                                                                           
       </p>
      <p begin="00:01:20.05" end="00:01:22.09" style="1">                                      
         I mean, if students<br/>
         aren't prepared to come,                                                                                                           
       </p>
      <p begin="00:01:22.09" end="00:01:23.59" style="1">                                      
         maybe they shouldn't have<br/>
         enrolled in our university                                                                                                           
       </p>
      <p begin="00:01:23.59" end="00:01:24.79" style="1">                                      
         in the first place.                                                                                                           
       </p>
      <p begin="00:01:24.79" end="00:01:26.94" style="1">                                      
         >> Actually, I think putting<br/>
         some money into daycare                                                                                                           
       </p>
      <p begin="00:01:26.94" end="00:01:28.73" style="1">                                      
         might help our financial situation.                                                                                                           
       </p>
      <p begin="00:01:28.73" end="00:01:29.63" style="1">                                      
         >> Charlotte, there you go.                                                                                                           
       </p>
      <p begin="00:01:29.63" end="00:01:32.04" style="1">                                      
         All you can do is spend money,<br/>
         for crying out loud.                                                                                                           
       </p>
      <p begin="00:01:32.04" end="00:01:35.51" style="1">                                      
         >> Dale, I realize that money<br/>
         is the important issue for you.                                                                                                           
       </p>
      <p begin="00:01:35.51" end="00:01:36.67" style="1">                                      
         And it's important to me, too.                                                                                                           
       </p>
      <p begin="00:01:36.67" end="00:01:38.55" style="1">                                      
         We have to manage<br/>
         our resources wisely.                                                                                                           
       </p>
      <p begin="00:01:38.55" end="00:01:40.51" style="1">                                      
         >> Ha!<br/>
         Well, I'm glad to hear that much.                                                                                                           
       </p>
      <p begin="00:01:40.51" end="00:01:43.31" style="1">                                      
         >> But if I could show you<br/>
         how we could spend $100,000                                                                                                           
       </p>
      <p begin="00:01:43.31" end="00:01:46.37" style="1">                                      
         on a daycare facility to bring<br/>
         in additional students                                                                                                           
       </p>
      <p begin="00:01:46.37" end="00:01:49.45" style="1">                                      
         who would pay tuition,<br/>
         who would complete your degrees,                                                                                                           
       </p>
      <p begin="00:01:49.45" end="00:01:51.85" style="1">                                      
         would you be willing<br/>
         to look at the information?                                                                                                           
       </p>
      <p begin="00:01:51.85" end="00:01:54.12" style="1">                                      
         >> Well, I suppose so.<br/>
         >> Okay.                                                                                                           
       </p>
      <p begin="00:01:54.12" end="00:01:56.83" style="1">                                      
         Here's some information<br/>
         our office just compiled.                                                                                                           
       </p>
      <p begin="00:01:56.83" end="00:01:59.83" style="1">                                      
         40% of our students<br/>
         are non-traditional students.                                                                                                           
       </p>
      <p begin="00:01:59.83" end="00:02:03.38" style="1">                                      
         They have families, and they work<br/>
         in addition to attending school.                                                                                                           
       </p>
      <p begin="00:02:03.38" end="00:02:05.33" style="1">                                      
         The retention rate<br/>
         among this group of students                                                                                                           
       </p>
      <p begin="00:02:05.33" end="00:02:09.22" style="1">                                      
         is 20% less than for a traditional<br/>
         college-aged student.                                                                                                           
       </p>
      <p begin="00:02:09.22" end="00:02:11.33" style="1">                                      
         >> and why is that?<br/>
         Why do they leave?                                                                                                           
       </p>
      <p begin="00:02:11.33" end="00:02:13.58" style="1">                                      
         >> Well, last year, we tried to find that out.                                                                                                           
       </p>
      <p begin="00:02:13.58" end="00:02:17.91" style="1">                                      
         We interviewed students as they left,<br/>
         both traditional and non-traditional students.                                                                                                           
       </p>
      <p begin="00:02:17.91" end="00:02:21.65" style="1">                                      
         We followed up with phone<br/>
         conversations and surveys.                                                                                                           
       </p>
      <p begin="00:02:21.65" end="00:02:25.47" style="1">                                      
         What we found out was that students'<br/>
         lack of academic preparation,                                                                                                           
       </p>
      <p begin="00:02:25.47" end="00:02:28.19" style="1">                                      
         along with the lack<br/>
         of focused career goals                                                                                                           
       </p>
      <p begin="00:02:28.19" end="00:02:30.61" style="1">                                      
         were the main reason<br/>
         that they dropped out of school.                                                                                                           
       </p>
      <p begin="00:02:30.61" end="00:02:33.40" style="1">                                      
         These were the reasons for the<br/>
         traditional college-age students.                                                                                                           
       </p>
      <p begin="00:02:33.40" end="00:02:34.85" style="1">                                      
         Also, their grades were about 2.                                                                                                           
       </p>
      <p begin="00:02:34.85" end="00:02:36.12" style="1">                                      
         0.                                                                                                           
       </p>
      <p begin="00:02:36.12" end="00:02:39.17" style="1">                                      
         >> Well, it looks to me like that supports<br/>
         what I've been saying all along.                                                                                                           
       </p>
      <p begin="00:02:39.17" end="00:02:41.87" style="1">                                      
         >> Well, it does for<br/>
         traditional-age students.                                                                                                           
       </p>
      <p begin="00:02:41.87" end="00:02:44.91" style="1">                                      
         But it's exactly the opposite<br/>
         for non-traditional students.                                                                                                           
       </p>
      <p begin="00:02:44.91" end="00:02:48.63" style="1">                                      
         Most of those students who didn't return<br/>
         had grade point averages near 3.                                                                                                           
       </p>
      <p begin="00:02:48.63" end="00:02:49.12" style="1">                                      
         0.                                                                                                           
       </p>
      <p begin="00:02:49.12" end="00:02:52.88" style="1">                                      
         The lack of child care was their<br/>
         main reason for not staying in school --                                                                                                           
       </p>
      <p begin="00:02:52.88" end="00:02:55.83" style="1">                                      
         that, and juggling other problems<br/>
         and responsibilities.                                                                                                           
       </p>
      <p begin="00:02:55.83" end="00:02:57.94" style="1">                                      
         >> So it's not lack of academic ability.                                                                                                           
       </p>
      <p begin="00:02:57.94" end="00:02:58.85" style="1">                                      
         >> That's right.                                                                                                           
       </p>
      <p begin="00:02:58.85" end="00:03:04.34" style="1">                                      
         Most non-traditional students would stay in school<br/>
         if we could provide child care on campus.                                                                                                           
       </p>
      <p begin="00:03:04.34" end="00:03:08.13" style="1">                                      
         My office estimates that<br/>
         by spending $100,000 a year,                                                                                                           
       </p>
      <p begin="00:03:08.13" end="00:03:12.62" style="1">                                      
         using student help in addition to paying<br/>
         a professional director to run the center,                                                                                                           
       </p>
      <p begin="00:03:12.62" end="00:03:15.42" style="1">                                      
         we'd return that amount<br/>
         of money, tuition money.                                                                                                           
       </p>
      <p begin="00:03:15.42" end="00:03:17.12" style="1">                                      
         >> [Scoffs] Let me see those figures.                                                                                                           
       </p>
      <p begin="00:03:17.12" end="00:03:19.10" style="1">                                      
         That can't possibly be accurate.                                                                                                           
       </p>
      <p begin="00:03:19.10" end="00:03:21.08" style="1">                                      
         >> Well, it is accurate, Dale.                                                                                                           
       </p>
      <p begin="00:03:21.08" end="00:03:24.02" style="1">                                      
         Why not come over to the office<br/>
         and look at the data that we've pulled together,                                                                                                           
       </p>
      <p begin="00:03:24.02" end="00:03:26.53" style="1">                                      
         and take a look at the exit<br/>
         summaries, as well.                                                                                                           
       </p>
      <p begin="00:03:26.53" end="00:03:30.43" style="1">                                      
         I promise you, I'm just as concerned as you<br/>
         are about spending money wisely.                                                                                                           
       </p>
      <p begin="00:03:30.43" end="00:03:32.75" style="1">                                      
         I'd welcome a skeptical view at our data.                                                                                                           
       </p>
      <p begin="00:03:32.75" end="00:03:35.74" style="1">                                      
         >> I also have some statistics<br/>
         that support what Charlotte is saying.                                                                                                           
       </p>
      <p begin="00:03:35.74" end="00:03:39.45" style="1">                                      
         My office has tracked alumni giving,<br/>
         and because they're usually more established,                                                                                                           
       </p>
      <p begin="00:03:39.45" end="00:03:42.84" style="1">                                      
         non-traditional students start contributing<br/>
         to the development and alumni funds                                                                                                           
       </p>
      <p begin="00:03:42.84" end="00:03:44.88" style="1">                                      
         sooner than do younger graduates.                                                                                                           
       </p>
      <p begin="00:03:44.88" end="00:03:47.40" style="1">                                      
         >> Well, maybe I'm<br/>
         overreacting here a little bit.                                                                                                           
       </p>
      <p begin="00:03:47.40" end="00:03:48.44" style="1">                                      
         Tell you what I'm gonna do, Charlotte.                                                                                                           
       </p>
      <p begin="00:03:48.44" end="00:03:50.94" style="1">                                      
         I'll come by your office next week,<br/>
         I'll look at your data,                                                                                                           
       </p>
      <p begin="00:03:50.94" end="00:03:53.30" style="1">                                      
         and if it's accurate,<br/>
         I'll rethink my position.                                                                                                           
       </p>
      <p begin="00:03:53.30" end="00:03:56.54" style="1">                                      
         >> I'd like to take a look, too,<br/>
         at your material, if that's all right, Charlotte.                                                                                                           
       </p>
      <p begin="00:03:56.54" end="00:03:56.78" style="1">                                      
         >> Sure.                                                                                                           
       </p>
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